Question 1

What is live MLS or IDX search for a brokerage website?

Accepted Answer

It is a property-search experience connected to an approved MLS or IDX data source so buyers can find current listings on the brokerage's website. Available listings, fields, and refresh timing depend on the connected source and applicable requirements.

Question 2

What is the difference between MLS and IDX?

Accepted Answer

An MLS (multiple listing service) is the source of shared listing data, while IDX (Internet Data Exchange) is a common framework for displaying approved listing data on a brokerage website. Access and display rules depend on the brokerage's MLS participation and provider.

Question 3

How can IDX website inquiries connect to a CRM automatically?

Accepted Answer

When a visitor submits an inquiry, a configured workflow can send the lead and available context to an approved CRM and apply the brokerage's routing rules. Supported fields and actions depend on the website, data source, CRM, and integration.

Question 4

What buyer behavior can be connected to an inquiry?

Accepted Answer

The workflow can use permitted property-search and website signals made available by the connected systems. The brokerage should document exactly which signals are collected, how they are used, and where human oversight applies.

Question 5

Can Realtor Hive AI work with an existing website and CRM?

Accepted Answer

Realtor Hive AI is designed to connect what already works rather than require full platform replacement. Compatibility must be confirmed against the brokerage's website, MLS or IDX provider, CRM, access permissions, and workflow requirements.

Question 6

How are property inquiries routed?

Accepted Answer

Inquiries can move through configurable rules aligned with the brokerage's approved ownership and follow-up process. The routing logic, exceptions, and responsible team members should be defined and tested before launch.

Question 7

Does live MLS data mean every update is instantaneous?

Accepted Answer

Not necessarily. Live describes data delivered through a connected MLS or IDX source, but refresh timing varies by feed, provider, and system. Avoid assuming real-time synchronization unless the specific integration has been validated.

Question 8

What is needed to implement a connected MLS search workflow?

Accepted Answer

Typical discovery inputs include the brokerage website, approved MLS or IDX access, provider details, CRM information, desired routing logic, field mappings, and governance requirements. Final requirements depend on the existing stack.

Question 9

Where does AI fit in the MLS-to-CRM workflow?

Accepted Answer

AI can support the intelligence layer connecting available signals, routing, and follow-up across approved systems. It should operate within configured controls and human oversight rather than replace the brokerage team or obscure decisions.

MLS Search That Connects Your CRM

Live MLS & IDX Search - Common Questions

MLS & IDX Basics

What is live MLS or IDX search for a brokerage website?

What is the difference between MLS and IDX?

Lead Workflow & CRM